Interactions
5 Oct – 1 Nov 2026200 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked how long a refund takes to reach the bank Bot · Dev B · Wardrobes & storage · 22 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wants to pay in parts for a bed Bot · Aditya V · Beds · 22 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Wants to pay in parts for a bed Bot · Diya W · Sofas & recliners · 22 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Bot · Nikhil Y · Dining · 22 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Ishaan G · Study & office · 21 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Bot · Karan Z · Wardrobes & storage · 21 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Bot · Ananya R · Beds · 21 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Rohan K · Sofas & recliners · 21 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Meera J · Sofas & recliners · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Nikhil Y · Dining · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Wanted live tracking for a dining table Bot · Riya C · Sofas & recliners · 20 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Assembly visit not scheduled after delivery Bot · Aarav S · Beds · 20 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Tracking page shows no update for four days Bot · Priya M · Sofas & recliners · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wanted live tracking for a dining table Bot · Diya W · Beds · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Followed up again: was out when the agent called, wants a weekend slot Bot · Kavya N · Sofas & recliners · 20 Oct RequestRepeatMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | RequestRepeat | Frustrated | Lowers |
| Asked for fabric swatches before buying Bot · Tara F · Beds · 20 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Riya C · Wardrobes & storage · 20 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Assembly visit not scheduled after delivery Bot · Dev B · Beds · 20 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Bot · Aarav S · Beds · 19 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Aarav S · Sofas & recliners · 19 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Pooja H · Wardrobes & storage · 19 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Tracking page shows no update for four days Bot · Kabir L · Study & office · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wants to pay in parts for a bed Bot · Ananya R · Beds · 19 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Wanted live tracking for a dining table Bot · Diya W · Wardrobes & storage · 18 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Aarav S · Wardrobes & storage · 18 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Neha P · Beds · 18 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Rohan K · Beds · 18 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Dev B · Sofas & recliners · 18 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Meera J · Sofas & recliners · 18 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wants to pay in parts for a bed Bot · Neha P · Wardrobes & storage · 18 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Assembly visit not scheduled after delivery Bot · Ishaan G · Wardrobes & storage · 18 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Riya C · Sofas & recliners · 18 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Karan Z · Wardrobes & storage · 18 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Kavya N · Sofas & recliners · 18 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Aarav S · Sofas & recliners · 17 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Bot · Priya M · Sofas & recliners · 17 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Pooja H · Sofas & recliners · 17 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Neha P · Beds · 17 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Followed up again: wanted live tracking for a dining table Bot · Kavya N · Wardrobes & storage · 17 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Bot · Kavya N · Beds · 17 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |