Interactions
5 Oct – 1 Nov 202649 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Followed up again: was out when the agent called, wants a weekend slot Bot · Riya C · Beds · 2 Nov RequestRepeatMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | RequestRepeat | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Riya C · Sofas & recliners · 2 Nov RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Ananya R · Sofas & recliners · 31 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Kabir L · Beds · 31 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Pooja H · Wardrobes & storage · 30 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Aarav S · Beds · 30 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Tara F · Sofas & recliners · 29 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Diya W · Sofas & recliners · 29 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Followed up again: assembly visit not scheduled after delivery Bot · Ananya R · Wardrobes & storage · 26 Oct RequestRepeatAssembly appointment · Frustrated | Assembly appointment | RequestRepeat | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Ishaan G · Wardrobes & storage · 26 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Karan Z · Beds · 26 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Riya C · Study & office · 26 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Kabir L · Beds · 25 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Followed up again: asked to reattempt delivery after 6 pm Bot · Meera J · Wardrobes & storage · 25 Oct RequestRepeatMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | RequestRepeat | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Meera J · Wardrobes & storage · 25 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Ananya R · Wardrobes & storage · 24 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Meera J · Beds · 24 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Tara F · Wardrobes & storage · 23 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Riya C · Wardrobes & storage · 23 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Nikhil Y · Study & office · 23 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Vikram T · Study & office · 22 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Ishaan G · Dining · 22 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Meera J · Sofas & recliners · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Nikhil Y · Dining · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Aarav S · Beds · 20 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Followed up again: was out when the agent called, wants a weekend slot Bot · Kavya N · Sofas & recliners · 20 Oct RequestRepeatMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | RequestRepeat | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Dev B · Beds · 20 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Aarav S · Sofas & recliners · 19 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Pooja H · Wardrobes & storage · 19 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Ishaan G · Wardrobes & storage · 18 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Aarav S · Sofas & recliners · 17 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Rohan K · Beds · 16 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Followed up again: needs a carpenter for bed assembly Bot · Dev B · Sofas & recliners · 15 Oct RequestRepeatAssembly appointment · Frustrated | Assembly appointment | RequestRepeat | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Arjun D · Dining · 15 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Priya M · Sofas & recliners · 14 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Dev B · Sofas & recliners · 14 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Vikram T · Beds · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Needs a carpenter for bed assembly Bot · Aditya V · Sofas & recliners · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Tara F · Wardrobes & storage · 13 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Priya M · Dining · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
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