Interactions
5 Oct – 1 Nov 2026604 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked if no-cost EMI is available on sofas Chat · Pooja H · Sofas & recliners · 20 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Tracking page shows no update for four days Email · Ishaan G · Beds · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Vikram T · Study & office · 20 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wants to pay in parts for a bed Call · Pooja H · Sofas & recliners · 20 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Wanted live tracking for a dining table Call · Arjun D · Sofas & recliners · 20 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Chat · Tara F · Sofas & recliners · 20 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for fabric swatches before buying Bot · Tara F · Beds · 20 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Tracking page shows no update for four days Call · Aarav S · Beds · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Riya C · Wardrobes & storage · 20 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Email · Diya W · Wardrobes & storage · 20 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Arjun D · Sofas & recliners · 20 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Email · Rohan K · Sofas & recliners · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Tara F · Sofas & recliners · 20 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Email · Ananya R · Sofas & recliners · 20 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Kabir L · Sofas & recliners · 19 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked when a recliner will be back in stock Call · Arjun D · Sofas & recliners · 19 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Tracking page shows no update for four days Email · Diya W · Beds · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Bot · Aarav S · Beds · 19 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Vikram T · Wardrobes & storage · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Sana A · Wardrobes & storage · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Email · Dev B · Beds · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Diya W · Dining · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Rohan K · Beds · 19 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Kavya N · Beds · 19 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wants to pay in parts for a bed Call · Sana A · Beds · 19 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Diya W · Sofas & recliners · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Ananya R · Sofas & recliners · 19 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Email · Ananya R · Dining · 19 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Bot · Kabir L · Study & office · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Vikram T · Beds · 19 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Kavya N · Dining · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Ananya R · Beds · 19 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wanted live tracking for a dining table Chat · Pooja H · Sofas & recliners · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wants to pay in parts for a bed Bot · Ananya R · Beds · 19 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Tracking page shows no update for four days Call · Meera J · Beds · 18 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Bot · Diya W · Wardrobes & storage · 18 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Aarav S · Wardrobes & storage · 18 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked when a recliner will be back in stock Call · Dev B · Sofas & recliners · 18 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Nikhil Y · Beds · 18 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Neha P · Beds · 18 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |