Interactions
5 Oct – 1 Nov 2026317 interactions
Beds · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked if no-cost EMI is available on sofas Chat · Karan Z · Beds · 11 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Social · Karan Z · Beds · 11 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Asked to reattempt delivery after 6 pm Call · Priya M · Beds · 11 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Assembly visit not scheduled after delivery Bot · Priya M · Beds · 11 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Followed up again: took leave from work, delivery never came Social · Pooja H · Beds · 11 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Ishaan G · Beds · 11 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Call · Neha P · Beds · 11 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Saved for a gift, item went out of stock Call · Neha P · Beds · 11 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Delivery date moved three times without notice Call · Ananya R · Beds · 11 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Festive coupon rejected at checkout Chat · Aditya V · Beds · 11 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Assembly visit not scheduled after delivery Bot · Aditya V · Beds · 10 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Festive coupon rejected at checkout Chat · Sana A · Beds · 10 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Assembly visit not scheduled after delivery Chat · Riya C · Beds · 10 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Saved for a gift, item went out of stock Email · Priya M · Beds · 10 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Delivery date moved three times without notice Call · Pooja H · Beds · 10 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked when a recliner will be back in stock Call · Nikhil Y · Beds · 10 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wanted live tracking for a dining table Call · Dev B · Beds · 10 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked for fabric swatches before buying Chat · Tara F · Beds · 10 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wanted to pay by UPI, had to use a card Social · Arjun D · Beds · 10 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Discount not applied on a bundle Chat · Dev B · Beds · 10 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Meera J · Beds · 10 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Delivery date moved three times without notice Call · Neha P · Beds · 10 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Meera J · Beds · 10 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Delivery date moved three times without notice Social · Vikram T · Beds · 10 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Delivery date moved three times without notice Ticket · Arjun D · Beds · 10 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Wants to pay in parts for a bed Bot · Ishaan G · Beds · 9 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Nikhil Y · Beds · 9 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Dev B · Beds · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Rohan K · Beds · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Took leave from work, delivery never came Call · Pooja H · Beds · 9 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Saved for a gift, item went out of stock Call · Priya M · Beds · 9 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Needs a carpenter for bed assembly Chat · Nikhil Y · Beds · 9 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Call · Kabir L · Beds · 9 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Meera J · Beds · 9 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked to reattempt delivery after 6 pm Call · Priya M · Beds · 9 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Five-star review of the oak bed Social · Riya C · Beds · 8 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Asked how long a refund takes to reach the bank Bot · Aditya V · Beds · 8 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Arjun D · Beds · 8 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Table top scratched, packaging was thin Review · Vikram T · Beds · 8 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Took leave from work, delivery never came Call · Sana A · Beds · 8 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |