Interactions
5 Oct – 1 Nov 202631 interactions
Beds · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Followed up again: uPI option missing on the mobile site Social · Vikram T · Beds · 1 Nov RequestRepeatUPI not available · Frustrated | UPI not available | RequestRepeat | Frustrated | Lowers |
| Discount not applied on a bundle Social · Riya C · Beds · 28 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Followed up again: delivery date moved three times without notice Social · Karan Z · Beds · 28 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Wanted to pay by UPI, had to use a card Social · Vikram T · Beds · 28 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Discount not applied on a bundle Social · Ananya R · Beds · 27 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Festive coupon rejected at checkout Social · Aditya V · Beds · 27 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Delivery date moved three times without notice Social · Karan Z · Beds · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Took leave from work, delivery never came Social · Neha P · Beds · 26 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Discount not applied on a bundle Social · Riya C · Beds · 26 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Five-star review of the oak bed Social · Priya M · Beds · 26 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Bed promised in 7 days, now 15 days late Social · Sana A · Beds · 25 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| UPI option missing on the mobile site Social · Kabir L · Beds · 24 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Discount not applied on a bundle Social · Neha P · Beds · 23 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Delivery date moved three times without notice Social · Meera J · Beds · 21 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Wanted to pay by UPI, had to use a card Social · Ananya R · Beds · 21 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Social · Karan Z · Beds · 17 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Ananya R · Beds · 17 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Kabir L · Beds · 15 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Festive coupon rejected at checkout Social · Rohan K · Beds · 14 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Delivery date moved three times without notice Social · Tara F · Beds · 12 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Thanked the delivery team for careful handling Social · Arjun D · Beds · 11 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Delivery date moved three times without notice Social · Tara F · Beds · 11 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Karan Z · Beds · 11 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Followed up again: took leave from work, delivery never came Social · Pooja H · Beds · 11 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Wanted to pay by UPI, had to use a card Social · Arjun D · Beds · 10 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Delivery date moved three times without notice Social · Vikram T · Beds · 10 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Five-star review of the oak bed Social · Riya C · Beds · 8 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Bed promised in 7 days, now 15 days late Social · Sana A · Beds · 6 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Festive coupon rejected at checkout Social · Pooja H · Beds · 6 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Social · Aarav S · Beds · 6 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Wanted to pay by UPI, had to use a card Social · Meera J · Beds · 5 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
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