Interactions
5 Oct – 1 Nov 202662 interactions
Sofas & recliners · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Duplicate debit, refund not received Email · Kavya N · Sofas & recliners · 16 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Asked when a recliner will be back in stock Email · Ananya R · Sofas & recliners · 15 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Wanted live tracking for a dining table Email · Riya C · Sofas & recliners · 15 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Kabir L · Sofas & recliners · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Rohan K · Sofas & recliners · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Email · Neha P · Sofas & recliners · 14 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wardrobe door cracked in transit Email · Aarav S · Sofas & recliners · 13 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Cancelling because delivery is too late Email · Vikram T · Sofas & recliners · 13 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Priya M · Sofas & recliners · 12 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Email · Karan Z · Sofas & recliners · 12 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Karan Z · Sofas & recliners · 11 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Found a cheaper option elsewhere Email · Rohan K · Sofas & recliners · 11 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Asked how long a refund takes to reach the bank Email · Nikhil Y · Sofas & recliners · 11 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Email · Meera J · Sofas & recliners · 11 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Nikhil Y · Sofas & recliners · 11 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Duplicate debit, refund not received Email · Karan Z · Sofas & recliners · 10 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Followed up again: tracking page shows no update for four days Email · Tara F · Sofas & recliners · 9 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Asked when a recliner will be back in stock Email · Aarav S · Sofas & recliners · 9 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Followed up again: asked for the delivery date of a sofa ordered last week Email · Aditya V · Sofas & recliners · 8 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Aarav S · Sofas & recliners · 7 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Riya C · Sofas & recliners · 7 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Rohan K · Sofas & recliners · 5 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
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