Interactions
5 Oct – 1 Nov 2026178 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Cancelling because delivery is too late Email · Kavya N · Study & office · 26 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Tracking page shows no update for four days Email · Nikhil Y · Beds · 26 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Arjun D · Sofas & recliners · 26 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Riya C · Dining · 26 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Cancelling because delivery is too late Email · Ishaan G · Wardrobes & storage · 26 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Nikhil Y · Wardrobes & storage · 25 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Riya C · Sofas & recliners · 25 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Table top scratched, packaging was thin Email · Meera J · Wardrobes & storage · 25 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Asked when a recliner will be back in stock Email · Neha P · Sofas & recliners · 25 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Wanted live tracking for a dining table Email · Diya W · Wardrobes & storage · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Email · Diya W · Sofas & recliners · 25 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Duplicate debit, refund not received Email · Tara F · Wardrobes & storage · 25 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Found a cheaper option elsewhere Email · Neha P · Beds · 25 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Followed up again: tracking page shows no update for four days Email · Nikhil Y · Beds · 25 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Duplicate debit, refund not received Email · Riya C · Dining · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Tara F · Beds · 24 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Card charged twice for one order Email · Pooja H · Sofas & recliners · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Found a cheaper option elsewhere Email · Kabir L · Sofas & recliners · 24 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Card charged twice for one order Email · Priya M · Dining · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Asked when a recliner will be back in stock Email · Aditya V · Sofas & recliners · 23 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Email · Neha P · Sofas & recliners · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Followed up again: saved for a gift, item went out of stock Email · Pooja H · Wardrobes & storage · 23 Oct QueryRepeatOut of stock · Frustrated | Out of stock | QueryRepeat | Frustrated | Lowers |
| Cancelling because delivery is too late Email · Meera J · Wardrobes & storage · 23 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Dev B · Beds · 23 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Email · Pooja H · Sofas & recliners · 23 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Email · Rohan K · Sofas & recliners · 23 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Neha P · Sofas & recliners · 23 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Duplicate debit, refund not received Email · Riya C · Sofas & recliners · 23 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Card charged twice for one order Email · Dev B · Wardrobes & storage · 22 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Email · Dev B · Dining · 22 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Table top scratched, packaging was thin Email · Pooja H · Sofas & recliners · 22 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Cancelling because delivery is too late Email · Nikhil Y · Beds · 22 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Return picked up 10 days ago, no refund yet Email · Ananya R · Sofas & recliners · 22 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Followed up again: asked how long a refund takes to reach the bank Email · Rohan K · Beds · 22 Oct QueryRepeatRefund status · Frustrated | Refund status | QueryRepeat | Frustrated | Lowers |
| Asked when a recliner will be back in stock Email · Dev B · Sofas & recliners · 22 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked how long a refund takes to reach the bank Email · Karan Z · Wardrobes & storage · 22 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Meera J · Dining · 21 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Saved for a gift, item went out of stock Email · Pooja H · Wardrobes & storage · 21 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Followed up again: table top scratched, packaging was thin Email · Karan Z · Dining · 21 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Aarav S · Beds · 21 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |