Interactions
5 Oct – 1 Nov 2026235 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Saved for a gift, item went out of stock Chat · Arjun D · Sofas & recliners · 10 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked for fabric swatches before buying Chat · Tara F · Beds · 10 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Discount not applied on a bundle Chat · Dev B · Beds · 10 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Meera J · Beds · 10 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked for fabric swatches before buying Chat · Neha P · Sofas & recliners · 10 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Assembly visit not scheduled after delivery Chat · Ananya R · Wardrobes & storage · 10 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Diya W · Wardrobes & storage · 10 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Wanted live tracking for a dining table Chat · Diya W · Wardrobes & storage · 9 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Riya C · Sofas & recliners · 9 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Kavya N · Study & office · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Rohan K · Sofas & recliners · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Kavya N · Sofas & recliners · 9 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Nikhil Y · Beds · 9 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Dining · 9 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Vikram T · Wardrobes & storage · 8 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Cancelling because delivery is too late Chat · Aditya V · Beds · 8 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Tara F · Sofas & recliners · 8 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Meera J · Sofas & recliners · 8 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Wants to pay in parts for a bed Chat · Ananya R · Wardrobes & storage · 8 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Found a cheaper option elsewhere Chat · Kavya N · Sofas & recliners · 7 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Neha P · Dining · 7 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Ishaan G · Sofas & recliners · 7 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Dev B · Sofas & recliners · 7 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Vikram T · Beds · 7 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Aditya V · Study & office · 7 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Wardrobes & storage · 7 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Beds · 7 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Wants to pay in parts for a bed Chat · Arjun D · Dining · 6 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aarav S · Sofas & recliners · 6 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wanted live tracking for a dining table Chat · Vikram T · Wardrobes & storage · 6 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wants to pay in parts for a bed Chat · Neha P · Beds · 6 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aditya V · Sofas & recliners · 5 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Vikram T · Wardrobes & storage · 5 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Found a cheaper option elsewhere Chat · Nikhil Y · Beds · 5 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aditya V · Study & office · 5 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
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