Interactions
5 Oct – 1 Nov 2026235 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked for the delivery date of a sofa ordered last week Chat · Ishaan G · Study & office · 24 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Aditya V · Beds · 24 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aarav S · Sofas & recliners · 24 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Ananya R · Wardrobes & storage · 24 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Needs a carpenter for bed assembly Chat · Diya W · Beds · 23 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Diya W · Dining · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wants to pay in parts for a bed Chat · Aditya V · Study & office · 23 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Saved for a gift, item went out of stock Chat · Riya C · Sofas & recliners · 23 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Diya W · Sofas & recliners · 23 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Tracking page shows no update for four days Chat · Tara F · Beds · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Followed up again: was out when the agent called, wants a weekend slot Chat · Meera J · Sofas & recliners · 23 Oct RequestRepeatMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | RequestRepeat | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Chat · Ishaan G · Wardrobes & storage · 23 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Assembly visit not scheduled after delivery Chat · Karan Z · Beds · 23 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| UPI option missing on the mobile site Chat · Kavya N · Study & office · 23 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Karan Z · Wardrobes & storage · 22 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Festive coupon rejected at checkout Chat · Aditya V · Sofas & recliners · 22 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Asked when a recliner will be back in stock Chat · Kavya N · Sofas & recliners · 22 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wants to pay in parts for a bed Chat · Arjun D · Study & office · 22 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Meera J · Wardrobes & storage · 22 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wanted live tracking for a dining table Chat · Sana A · Dining · 22 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for fabric swatches before buying Chat · Sana A · Sofas & recliners · 22 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wanted live tracking for a dining table Chat · Kabir L · Dining · 21 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Aditya V · Beds · 21 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Chat · Vikram T · Dining · 21 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Chat · Karan Z · Sofas & recliners · 21 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Karan Z · Beds · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| UPI option missing on the mobile site Chat · Tara F · Beds · 21 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Arjun D · Sofas & recliners · 21 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Saved for a gift, item went out of stock Chat · Tara F · Wardrobes & storage · 21 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| UPI option missing on the mobile site Chat · Vikram T · Beds · 21 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Wants to pay in parts for a bed Chat · Riya C · Wardrobes & storage · 21 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Cancelling because delivery is too late Chat · Arjun D · Sofas & recliners · 20 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Tracking page shows no update for four days Chat · Meera J · Beds · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Ananya R · Beds · 20 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Pooja H · Sofas & recliners · 20 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Chat · Rohan K · Dining · 20 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked when a recliner will be back in stock Chat · Tara F · Sofas & recliners · 20 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Rohan K · Wardrobes & storage · 20 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| UPI option missing on the mobile site Chat · Kabir L · Sofas & recliners · 20 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Discount not applied on a bundle Chat · Tara F · Study & office · 20 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |