Interactions
5 Oct – 1 Nov 2026200 interactions
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Asked for fabric swatches before buying Bot · Ishaan G · Wardrobes & storage · 27 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Followed up again: assembly visit not scheduled after delivery Bot · Ananya R · Wardrobes & storage · 26 Oct RequestRepeatAssembly appointment · Frustrated | Assembly appointment | RequestRepeat | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Ishaan G · Wardrobes & storage · 26 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Karan Z · Beds · 26 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Bot · Aditya V · Beds · 26 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Riya C · Study & office · 26 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked for fabric swatches before buying Bot · Ishaan G · Dining · 26 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked for fabric swatches before buying Bot · Arjun D · Study & office · 25 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Ishaan G · Beds · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wants to pay in parts for a bed Bot · Tara F · Wardrobes & storage · 25 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Aarav S · Dining · 25 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Tracking page shows no update for four days Bot · Kabir L · Wardrobes & storage · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Kabir L · Beds · 25 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Wanted live tracking for a dining table Bot · Karan Z · Wardrobes & storage · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Followed up again: asked to reattempt delivery after 6 pm Bot · Meera J · Wardrobes & storage · 25 Oct RequestRepeatMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | RequestRepeat | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Meera J · Wardrobes & storage · 25 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Vikram T · Beds · 24 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Bot · Ishaan G · Sofas & recliners · 24 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Pooja H · Sofas & recliners · 24 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Ananya R · Wardrobes & storage · 24 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Pooja H · Sofas & recliners · 24 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wants to pay in parts for a bed Bot · Sana A · Beds · 24 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Wanted live tracking for a dining table Bot · Meera J · Sofas & recliners · 24 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Bot · Karan Z · Sofas & recliners · 24 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Meera J · Beds · 24 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Kavya N · Beds · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Rohan K · Beds · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Tara F · Wardrobes & storage · 23 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Asked for fabric swatches before buying Bot · Meera J · Sofas & recliners · 23 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Needs a carpenter for bed assembly Bot · Riya C · Wardrobes & storage · 23 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Bot · Vikram T · Beds · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Bot · Priya M · Sofas & recliners · 23 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Nikhil Y · Study & office · 23 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Tracking page shows no update for four days Bot · Tara F · Dining · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Riya C · Sofas & recliners · 23 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked how long a refund takes to reach the bank Bot · Ishaan G · Dining · 22 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Bot · Rohan K · Sofas & recliners · 22 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Bot · Vikram T · Study & office · 22 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Ishaan G · Dining · 22 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Ananya R · Dining · 22 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |