Interactions
5 Oct – 1 Nov 2026317 interactions
Beds · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Tracking page shows no update for four days Chat · Kavya N · Beds · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Chat · Diya W · Beds · 15 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Bed promised in 7 days, now 15 days late Social · Kabir L · Beds · 15 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Took leave from work, delivery never came Ticket · Ananya R · Beds · 15 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Kabir L · Beds · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Pooja H · Beds · 14 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Tracking page shows no update for four days Email · Riya C · Beds · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Needs a carpenter for bed assembly Call · Riya C · Beds · 14 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Bot · Meera J · Beds · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aarav S · Beds · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wants to pay in parts for a bed Bot · Nikhil Y · Beds · 14 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Found a cheaper option elsewhere Call · Karan Z · Beds · 14 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Saved for a gift, item went out of stock Chat · Arjun D · Beds · 14 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Festive coupon rejected at checkout Social · Rohan K · Beds · 14 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| UPI option missing on the mobile site Chat · Sana A · Beds · 14 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Assembly visit not scheduled after delivery Bot · Vikram T · Beds · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Delivery date moved three times without notice Ticket · Ananya R · Beds · 13 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Riya C · Beds · 13 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Duplicate debit, refund not received Ticket · Priya M · Beds · 13 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Email · Karan Z · Beds · 13 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Meera J · Beds · 13 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Assembly visit not scheduled after delivery Bot · Nikhil Y · Beds · 13 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Festive coupon rejected at checkout Ticket · Meera J · Beds · 12 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Followed up again: delivery date moved three times without notice Ticket · Neha P · Beds · 12 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Tracking page shows no update for four days Email · Kabir L · Beds · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Delivery date moved three times without notice Social · Tara F · Beds · 12 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Beds · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Karan Z · Beds · 12 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Found a cheaper option elsewhere Email · Ananya R · Beds · 12 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Call · Nikhil Y · Beds · 12 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Bot · Karan Z · Beds · 12 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Found a cheaper option elsewhere Call · Aditya V · Beds · 12 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Asked for fabric swatches before buying Call · Kavya N · Beds · 12 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wants to pay in parts for a bed Call · Vikram T · Beds · 12 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Kabir L · Beds · 11 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wants to pay in parts for a bed Call · Kavya N · Beds · 11 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Followed up again: delivery date moved three times without notice Call · Tara F · Beds · 11 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Thanked the delivery team for careful handling Social · Arjun D · Beds · 11 Oct AppreciationDelivery agent praise · Delighted | Delivery agent praise | Appreciation | Delighted | Lifts |
| Delivery date moved three times without notice Ticket · Tara F · Beds · 11 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Delivery date moved three times without notice Social · Tara F · Beds · 11 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |