Interactions
5 Oct – 1 Nov 2026317 interactions
Beds · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Delivery date moved three times without notice Call · Dev B · Beds · 19 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Vikram T · Beds · 19 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Ananya R · Beds · 19 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Festive coupon rejected at checkout Ticket · Kabir L · Beds · 19 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Wants to pay in parts for a bed Bot · Ananya R · Beds · 19 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Tracking page shows no update for four days Call · Meera J · Beds · 18 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Nikhil Y · Beds · 18 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Neha P · Beds · 18 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Rohan K · Beds · 18 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Arjun D · Beds · 18 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Followed up again: took leave from work, delivery never came Call · Arjun D · Beds · 18 Oct ComplaintRepeatDelivery delayed · Angry | Delivery delayed | ComplaintRepeat | Angry | Lowers |
| Wanted live tracking for a dining table Email · Aditya V · Beds · 18 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Colour of the fabric differs from the photos Review · Tara F · Beds · 18 Oct ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Diya W · Beds · 18 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Call · Aditya V · Beds · 18 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Meera J · Beds · 18 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Tara F · Beds · 18 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Beds · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Karan Z · Beds · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Bed promised in 7 days, now 15 days late Social · Karan Z · Beds · 17 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Delivery date moved three times without notice Ticket · Arjun D · Beds · 17 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Neha P · Beds · 17 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Bed promised in 7 days, now 15 days late Social · Ananya R · Beds · 17 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Was out when the agent called, wants a weekend slot Call · Riya C · Beds · 17 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked how long a refund takes to reach the bank Bot · Kavya N · Beds · 17 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Saved for a gift, item went out of stock Chat · Tara F · Beds · 17 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Tara F · Beds · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked to reattempt delivery after 6 pm Call · Pooja H · Beds · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Outbound |
| Took leave from work, delivery never came Call · Arjun D · Beds · 16 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Ananya R · Beds · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Call · Tara F · Beds · 16 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Bot · Ishaan G · Beds · 16 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for fabric swatches before buying Bot · Rohan K · Beds · 16 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Tracking page shows no update for four days Call · Pooja H · Beds · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Festive coupon rejected at checkout Chat · Aditya V · Beds · 16 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Rohan K · Beds · 16 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Karan Z · Beds · 15 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Tracking page shows no update for four days Email · Karan Z · Beds · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Aditya V · Beds · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Ticket · Karan Z · Beds · 15 Oct ComplaintDelivery delayed · Frustrated | Delivery delayed | Complaint | Frustrated | Lowers |