Interactions
5 Oct – 1 Nov 2026179 interactions
Dining · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Followed up again: sofa cushions sagging after two months Ticket · Ananya R · Dining · 4 Nov ComplaintRepeatProduct quality · Angry | Product quality | ComplaintRepeat | Angry | Lowers |
| Followed up again: asked for fabric swatches before buying Chat · Priya M · Dining · 2 Nov QueryRepeatSize and design advice · Frustrated | Size and design advice | QueryRepeat | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Karan Z · Dining · 2 Nov QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Sofa cushions sagging after two months Ticket · Vikram T · Dining · 2 Nov ComplaintProduct quality · Disappointed | Product quality | Complaint | Disappointed | Lowers |
| Asked for fabric swatches before buying Call · Priya M · Dining · 2 Nov QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Sofa cushions sagging after two months Ticket · Ananya R · Dining · 1 Nov ComplaintProduct quality · Angry | Product quality | Complaint | Angry | Lowers |
| Tracking page shows no update for four days Bot · Kabir L · Dining · 1 Nov QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Kabir L · Dining · 31 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Call · Aarav S · Dining · 31 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Festive coupon rejected at checkout Social · Sana A · Dining · 31 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Wanted to pay by UPI, had to use a card Ticket · Meera J · Dining · 31 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Return picked up 10 days ago, no refund yet Call · Riya C · Dining · 31 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Bed promised in 7 days, now 15 days late Call · Pooja H · Dining · 31 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Card charged twice for one order Email · Dev B · Dining · 30 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Call · Dev B · Dining · 30 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Bed promised in 7 days, now 15 days late Call · Neha P · Dining · 30 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Found a cheaper option elsewhere Email · Pooja H · Dining · 30 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Tracking page shows no update for four days Call · Aditya V · Dining · 30 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Email · Aditya V · Dining · 29 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Wanted to pay by UPI, had to use a card Chat · Karan Z · Dining · 29 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Bot · Tara F · Dining · 29 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Email · Kabir L · Dining · 29 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wardrobe door cracked in transit Call · Ananya R · Dining · 29 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Wanted live tracking for a dining table Email · Rohan K · Dining · 29 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Priya M · Dining · 28 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Posted photos of the new living room Social · Aarav S · Dining · 27 Oct AppreciationLove the product · Delighted | Love the product | Appreciation | Delighted | Lifts |
| Delivery date moved three times without notice Social · Ananya R · Dining · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Bed promised in 7 days, now 15 days late Social · Vikram T · Dining · 27 Oct ComplaintDelivery delayed · Angry | Delivery delayed | Complaint | Angry | Lowers |
| Was out when the agent called, wants a weekend slot Call · Pooja H · Dining · 27 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Asked when a recliner will be back in stock Call · Pooja H · Dining · 27 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| UPI option missing on the mobile site Social · Neha P · Dining · 27 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Nikhil Y · Dining · 27 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Table top scratched, packaging was thin Email · Ishaan G · Dining · 26 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Asked for fabric swatches before buying Bot · Ishaan G · Dining · 26 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked when a recliner will be back in stock Email · Riya C · Dining · 26 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Wanted to pay by UPI, had to use a card Social · Aditya V · Dining · 26 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Asked to reattempt delivery after 6 pm Call · Diya W · Dining · 25 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Outbound |
| Will a 3-seater fit a 10-foot wall? Bot · Aarav S · Dining · 25 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Saved for a gift, item went out of stock Call · Priya M · Dining · 25 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Will a 3-seater fit a 10-foot wall? Call · Nikhil Y · Dining · 25 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
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