Interactions
5 Oct – 1 Nov 202623 interactions
Dining · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Tracking page shows no update for four days Email · Karan Z · Dining · 2 Nov QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Card charged twice for one order Email · Dev B · Dining · 30 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Found a cheaper option elsewhere Email · Pooja H · Dining · 30 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Asked when a recliner will be back in stock Email · Aditya V · Dining · 29 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Asked when a recliner will be back in stock Email · Kabir L · Dining · 29 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Wanted live tracking for a dining table Email · Rohan K · Dining · 29 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Nikhil Y · Dining · 27 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Table top scratched, packaging was thin Email · Ishaan G · Dining · 26 Oct ComplaintDamaged on arrival · Angry | Damaged on arrival | Complaint | Angry | Lowers |
| Asked when a recliner will be back in stock Email · Riya C · Dining · 26 Oct QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Duplicate debit, refund not received Email · Riya C · Dining · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Card charged twice for one order Email · Priya M · Dining · 24 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Table top scratched, packaging was thin Email · Dev B · Dining · 22 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Return picked up 10 days ago, no refund yet Email · Meera J · Dining · 21 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Followed up again: table top scratched, packaging was thin Email · Karan Z · Dining · 21 Oct ComplaintRepeatDamaged on arrival · Angry | Damaged on arrival | ComplaintRepeat | Angry | Lowers |
| Return picked up 10 days ago, no refund yet Email · Ananya R · Dining · 19 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked when a recliner will be back in stock Email · Riya C · Dining · 17 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Riya C · Dining · 16 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Followed up again: return picked up 10 days ago, no refund yet Email · Karan Z · Dining · 15 Oct QueryRepeatRefund status · Frustrated | Refund status | QueryRepeat | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Neha P · Dining · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Table top scratched, packaging was thin Email · Aditya V · Dining · 12 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Neha P · Dining · 11 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Return picked up 10 days ago, no refund yet Email · Sana A · Dining · 10 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Pooja H · Dining · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
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