Interactions
5 Oct – 1 Nov 202644 interactions
Beds · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Return picked up 10 days ago, no refund yet Email · Kavya N · Beds · 2 Nov QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Kavya N · Beds · 1 Nov QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Email · Ananya R · Beds · 1 Nov QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Email · Tara F · Beds · 31 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Ishaan G · Beds · 31 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Email · Aarav S · Beds · 30 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Tara F · Beds · 30 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Cancelling because delivery is too late Email · Dev B · Beds · 30 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Wardrobe door cracked in transit Email · Sana A · Beds · 30 Oct ComplaintDamaged on arrival · Disappointed | Damaged on arrival | Complaint | Disappointed | Lowers |
| Card charged twice for one order Email · Dev B · Beds · 30 Oct ComplaintCharged twice · Angry | Charged twice | Complaint | Angry | Lowers |
| Cancelling because delivery is too late Email · Aarav S · Beds · 29 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Return picked up 10 days ago, no refund yet Email · Priya M · Beds · 28 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Email · Pooja H · Beds · 27 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Email · Nikhil Y · Beds · 26 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Found a cheaper option elsewhere Email · Neha P · Beds · 25 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Followed up again: tracking page shows no update for four days Email · Nikhil Y · Beds · 25 Oct QueryRepeatWhere is my order · Frustrated | Where is my order | QueryRepeat | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Tara F · Beds · 24 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Dev B · Beds · 23 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Cancelling because delivery is too late Email · Nikhil Y · Beds · 22 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
| Followed up again: asked how long a refund takes to reach the bank Email · Rohan K · Beds · 22 Oct QueryRepeatRefund status · Frustrated | Refund status | QueryRepeat | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Aarav S · Beds · 21 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Duplicate debit, refund not received Email · Meera J · Beds · 20 Oct ComplaintCharged twice · Frustrated | Charged twice | Complaint | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Ishaan G · Beds · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Email · Diya W · Beds · 19 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Email · Dev B · Beds · 19 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Rohan K · Beds · 19 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Email · Kavya N · Beds · 19 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Email · Vikram T · Beds · 19 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Email · Arjun D · Beds · 18 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Wanted live tracking for a dining table Email · Aditya V · Beds · 18 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Email · Karan Z · Beds · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Aditya V · Beds · 15 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Riya C · Beds · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Return picked up 10 days ago, no refund yet Email · Karan Z · Beds · 13 Oct QueryRefund status · Frustrated | Refund status | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Email · Kabir L · Beds · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Found a cheaper option elsewhere Email · Ananya R · Beds · 12 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Saved for a gift, item went out of stock Email · Priya M · Beds · 10 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Rohan K · Beds · 9 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Email · Arjun D · Beds · 8 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Email · Kabir L · Beds · 8 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
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