Interactions
5 Oct – 1 Nov 202654 interactions
Beds · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Will a 3-seater fit a 10-foot wall? Chat · Neha P · Beds · 2 Nov QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Wants to pay in parts for a bed Chat · Aditya V · Beds · 2 Nov QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Saved for a gift, item went out of stock Chat · Aditya V · Beds · 1 Nov QueryOut of stock · Disappointed | Out of stock | Query | Disappointed | Lowers |
| Discount not applied on a bundle Chat · Neha P · Beds · 31 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Wanted to pay by UPI, had to use a card Chat · Aarav S · Beds · 31 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Wants to pay in parts for a bed Chat · Dev B · Beds · 30 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Found a cheaper option elsewhere Chat · Vikram T · Beds · 30 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Wanted to pay by UPI, had to use a card Chat · Sana A · Beds · 29 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| UPI option missing on the mobile site Chat · Nikhil Y · Beds · 29 Oct RequestUPI not available · Frustrated | UPI not available | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Sana A · Beds · 29 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Wants to pay in parts for a bed Chat · Rohan K · Beds · 28 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Rohan K · Beds · 28 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Dev B · Beds · 27 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Neha P · Beds · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Cancelling because delivery is too late Chat · Diya W · Beds · 25 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Aditya V · Beds · 24 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Diya W · Beds · 23 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Tracking page shows no update for four days Chat · Tara F · Beds · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Assembly visit not scheduled after delivery Chat · Karan Z · Beds · 23 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Aditya V · Beds · 21 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Karan Z · Beds · 21 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| UPI option missing on the mobile site Chat · Tara F · Beds · 21 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| UPI option missing on the mobile site Chat · Vikram T · Beds · 21 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Tracking page shows no update for four days Chat · Meera J · Beds · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Ananya R · Beds · 20 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Nikhil Y · Beds · 18 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Tara F · Beds · 18 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Beds · 17 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Chat · Karan Z · Beds · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Saved for a gift, item went out of stock Chat · Tara F · Beds · 17 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Ananya R · Beds · 16 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Festive coupon rejected at checkout Chat · Aditya V · Beds · 16 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Chat · Karan Z · Beds · 15 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Tracking page shows no update for four days Chat · Kavya N · Beds · 15 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked when a recliner will be back in stock Chat · Diya W · Beds · 15 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| Needs a carpenter for bed assembly Chat · Pooja H · Beds · 14 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Aarav S · Beds · 14 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Saved for a gift, item went out of stock Chat · Arjun D · Beds · 14 Oct QueryOut of stock · Calm | Out of stock | Query | Calm | Lowers |
| UPI option missing on the mobile site Chat · Sana A · Beds · 14 Oct RequestUPI not available · Confused | UPI not available | Request | Confused | Lowers |
| Tracking page shows no update for four days Chat · Aarav S · Beds · 12 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
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