Interactions
5 Oct – 1 Nov 202654 interactions
Beds · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Tracking page shows no update for four days Chat · Kabir L · Beds · 11 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked if no-cost EMI is available on sofas Chat · Karan Z · Beds · 11 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Festive coupon rejected at checkout Chat · Aditya V · Beds · 11 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Festive coupon rejected at checkout Chat · Sana A · Beds · 10 Oct ComplaintCoupon not working · Confused | Coupon not working | Complaint | Confused | Lowers |
| Assembly visit not scheduled after delivery Chat · Riya C · Beds · 10 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked for fabric swatches before buying Chat · Tara F · Beds · 10 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Discount not applied on a bundle Chat · Dev B · Beds · 10 Oct ComplaintCoupon not working · Frustrated | Coupon not working | Complaint | Frustrated | Lowers |
| Was out when the agent called, wants a weekend slot Chat · Meera J · Beds · 10 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Needs a carpenter for bed assembly Chat · Nikhil Y · Beds · 9 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Cancelling because delivery is too late Chat · Aditya V · Beds · 8 Oct RequestCancel order · Frustrated | Cancel order | Request | Frustrated | Lowers |
| Asked for the delivery date of a sofa ordered last week Chat · Vikram T · Beds · 7 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked to reattempt delivery after 6 pm Chat · Arjun D · Beds · 7 Oct RequestMissed delivery, reattempt · Calm | Missed delivery, reattempt | Request | Calm | Lowers |
| Wants to pay in parts for a bed Chat · Neha P · Beds · 6 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Found a cheaper option elsewhere Chat · Nikhil Y · Beds · 5 Oct RequestCancel order · Disappointed | Cancel order | Request | Disappointed | Lowers |
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