Interactions
5 Oct – 1 Nov 202655 interactions
Beds · clear
| Interaction | Topic | Type | Emotion | Impact |
|---|---|---|---|---|
| Followed up again: was out when the agent called, wants a weekend slot Bot · Riya C · Beds · 2 Nov RequestRepeatMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | RequestRepeat | Frustrated | Lowers |
| Wants to pay in parts for a bed Bot · Rohan K · Beds · 1 Nov QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Aarav S · Beds · 1 Nov QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Assembly visit not scheduled after delivery Bot · Kabir L · Beds · 31 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Tracking page shows no update for four days Bot · Meera J · Beds · 30 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Tracking page shows no update for four days Bot · Ananya R · Beds · 30 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Needs a carpenter for bed assembly Bot · Aarav S · Beds · 30 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for fabric swatches before buying Bot · Riya C · Beds · 29 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Wanted live tracking for a dining table Bot · Priya M · Beds · 29 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Bot · Meera J · Beds · 29 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wanted live tracking for a dining table Bot · Sana A · Beds · 28 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Tracking page shows no update for four days Bot · Karan Z · Beds · 28 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Tracking page shows no update for four days Bot · Kavya N · Beds · 27 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Needs a carpenter for bed assembly Bot · Karan Z · Beds · 26 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Asked how long a refund takes to reach the bank Bot · Aditya V · Beds · 26 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Ishaan G · Beds · 25 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Kabir L · Beds · 25 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Vikram T · Beds · 24 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wants to pay in parts for a bed Bot · Sana A · Beds · 24 Oct QueryEMI and pay later · Confused | EMI and pay later | Query | Confused | Lowers |
| Needs a carpenter for bed assembly Bot · Meera J · Beds · 24 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Kavya N · Beds · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Rohan K · Beds · 24 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Wanted live tracking for a dining table Bot · Vikram T · Beds · 23 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Wants to pay in parts for a bed Bot · Aditya V · Beds · 22 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked how long a refund takes to reach the bank Bot · Ananya R · Beds · 21 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Assembly visit not scheduled after delivery Bot · Aarav S · Beds · 20 Oct RequestAssembly appointment · Calm | Assembly appointment | Request | Calm | Lowers |
| Wanted live tracking for a dining table Bot · Diya W · Beds · 20 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Asked for fabric swatches before buying Bot · Tara F · Beds · 20 Oct QuerySize and design advice · Calm | Size and design advice | Query | Calm | Lowers |
| Assembly visit not scheduled after delivery Bot · Dev B · Beds · 20 Oct RequestAssembly appointment · Frustrated | Assembly appointment | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Bot · Aarav S · Beds · 19 Oct QueryWhere is my order · Calm | Where is my order | Query | Calm | Lowers |
| Wants to pay in parts for a bed Bot · Ananya R · Beds · 19 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked if no-cost EMI is available on sofas Bot · Neha P · Beds · 18 Oct QueryEMI and pay later · Calm | EMI and pay later | Query | Calm | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Rohan K · Beds · 18 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
| Will a 3-seater fit a 10-foot wall? Bot · Neha P · Beds · 17 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked how long a refund takes to reach the bank Bot · Kavya N · Beds · 17 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for the delivery date of a sofa ordered last week Bot · Tara F · Beds · 17 Oct QueryWhere is my order · Anxious | Where is my order | Query | Anxious | Lowers |
| Asked how long a refund takes to reach the bank Bot · Ishaan G · Beds · 16 Oct QueryRefund status · Anxious | Refund status | Query | Anxious | Lowers |
| Asked for fabric swatches before buying Bot · Rohan K · Beds · 16 Oct QuerySize and design advice · Confused | Size and design advice | Query | Confused | Lowers |
| Asked to reattempt delivery after 6 pm Bot · Rohan K · Beds · 16 Oct RequestMissed delivery, reattempt · Frustrated | Missed delivery, reattempt | Request | Frustrated | Lowers |
| Wanted live tracking for a dining table Bot · Meera J · Beds · 14 Oct QueryWhere is my order · Frustrated | Where is my order | Query | Frustrated | Lowers |
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