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Followed up again: sofa cushions sagging after two months
INT-2825-R · Review · Inbound · Diya W · 16 Oct 2026, 6:36 am
Repeat within 72hLowers your score a lot
Transcript
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Listen Score
How this interaction counts
Lowers your score a lot
- Complaint
- Repeat on the same topic within 72 hours
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Use
- Function
- Product
- Process
- Quality
- Topic
- Product quality
- Product
- Wardrobes & storage
- Emotion
- Angry
- Urgency
- Urgent
- Automatable
- 1%