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Followed up again: festive coupon rejected at checkout
INT-2378-R · Social · Inbound · Arjun D · 17 Oct 2026, 10:04 pm
Repeat within 72hLowers your score a lot
Transcript
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Listen Score
How this interaction counts
Lowers your score a lot
- Complaint
- Repeat on the same topic within 72 hours
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Complaint
- Journey stage
- Purchase
- Function
- Marketing
- Process
- Promotions
- Topic
- Coupon not working
- Product
- Wardrobes & storage
- Emotion
- Angry
- Urgency
- High
- Automatable
- 71%