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Will a 3-seater fit a 10-foot wall?

INT-2216 · Call · Inbound · Arjun D · 6 Oct 2026, 2:43 pm

Lowers your score a little

Transcript

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Listen Score

How this interaction counts

Lowers your score a little
  • Query

Fixing what caused this lifts your score every time it would have happened.

Call QA

Handled by Meena · scored 73%

  • Greeted with their name and the brandYes
  • Confirmed the order before discussing itYes
  • Acknowledged how the customer feelsYes
  • Offered an option or alternativeNot yet
  • Gave a clear resolution dateYes
  • Did not ask for card or Aadhaar numbersYes
  • Checked if anything else was neededNot yet
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Tags

Type
Query
Journey stage
Interest
Function
Sales
Process
Pre-sales advice
Topic
Size and design advice
Product
Dining
Emotion
Confused
Urgency
Medium
Automatable
74%