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Cancelling because delivery is too late
INT-2213 · Chat · Inbound · Arjun D · 24 Oct 2026, 9:21 pm
Lowers your score a little
Transcript
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Listen Score
How this interaction counts
Lowers your score a little
- Request
Fixing what caused this lifts your score every time it would have happened.
Tags
- Type
- Request
- Journey stage
- Churn
- Function
- Customer Experience
- Process
- Cancellations
- Topic
- Cancel order
- Product
- Wardrobes & storage
- Emotion
- Disappointed
- Urgency
- Medium
- Automatable
- 68%