← Interactions

Bot answered a where-is-my-order query end to end with the courier's live status.

INT-1005 · Bot · Inbound · Arif K · 30 Oct 2026, 1:15 pm

Lowers your score a little

Transcript

Speakers separated from the stereo channels

  1. Arif K0:00

    Where is my study desk order?

  2. Bot0:02

    Your study desk is out for delivery today and should reach you by 6 pm.

  3. Arif K0:09

    Great, thanks.

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How this interaction counts

Lowers your score a little
  • Query

Fixing what caused this lifts your score every time it would have happened.

Tags

Type
Query
Journey stage
Fulfilment
Function
Logistics
Process
Order tracking
Topic
Where is my order
Product
Study & office
Emotion
Calm
Urgency
Low
Automatable
95%

Question pack answers

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v0.17.0