Speech to text

Calls go to the cheapest provider first. If it fails, or its transcript scores below the quality bar (70), the next provider tries and the better transcript is kept.

1. P0 · Deepgram

   Stereo calls split into customer and agent, English and Hindi code-switching, fast

   Ready

   Model nova-2 · language hi · speaker split diarize · set with DEEPGRAM_MODEL, DEEPGRAM_LANGUAGE and DEEPGRAM_SPLIT

2. P1 · Sarvam AI

   Hindi and 10+ Indian languages, built and hosted in India

   Ready